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HDFC Bank — credit card

I had a credit card of hdfc in 2010-11, i stopped using that due to unaccounted billing and dishonesty from ur employees,

One o[censored]r employee called me and send me a policy document of hdfc agro to check the policy, and without my any consent i started receiving bill for that policy, i didnt send any signed policy documents to u. I talked to ur customer care they said its a mistake from ur side and ll be corrected, but nothing happened,
Then i stopped using that card and paid all my other dues. It all happened in 2011.

Noy few months back in 2018 i applied for loan and found that hdfc has launched a complaint against me for non payment of that policy premium!!! Can u show me a single signed document where i have accepted to start the policy??
I tried to call ur customer care, but the executives are utterly unprofessional!!

I would request you to give me a call, cause am unable to find any dedicated care no. Other details are as follows

Account no[protected]
Mob no in your database - [protected] (Currently not working)

Contact no - [protected]
[protected]
Plz dont tag my no to your loan dept.
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Complaint Status


[Feb 03, 2019] HDFC Bank customer support has been notified about the posted complaint.
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    HDFC Bank
    Customer Care Service
    Customer satisfaction rating
    59%
    Complaints
    27501
    Pending
    0
    Resolved
    15376
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View Full Information
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