[Resolved]  HDFC Bank — credit card

Address:krishnagiri, 635001

I am TNEB employee HDFC Bank representative approached me and asked to get Credit card it will be useful for digital India. I also agreed and given my details he asked to me after a few days a credit card has been received to me till date i am unable to activate the card, I contact bank no response but monthly focus bills generating to me my mobile was recharged for Rs.100/- every month but no recharge done till date. I contacted bank several times but no response from bank side. without using the credit card monthly bills are generated to me. I do not hope this things from HDFC bank please cancel my credit card my cibil score is going down due to this problem my contact number [protected]
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Apr 25, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Mar 22, 2019
Updated by ashokaswin233944
My hdfc credit card last four digit no.7345 one assist auto renewal has been done and amount has been deducted from my card. Last year also same problem happened i complained to customer care they said next year auto renewal will not be happening but this year also amount deducted cancel one assist and refund my amount deducted from my account. Moreover don't renewal any thing without my knowledge. My contact no.[protected]
Verified Support
Mar 25, 2019
HDFC Bank Customer Care's response
Dear Customer,

we observe that Smartpay was activated on your credit card and hence the credit card was debited towards the billing payment of the mobile number. Hence statements were generated. Owing to non-receipt of payment the card has been invalidated. For further clarification, please write to us from your registered e-mail id to us at [protected]@hdfcbank.com and we shall assist you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance
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