[Resolved]  HDFC Bank — credit card

Address:Sector - V , Saltlake, Kolkata, 700091

At very first time hdfc guy told me that there is no hidden charges for credit card (Money back), and after 4 months, i come to know that charges of rs/- 590 is need to pay. Which is basically charge of this card for first year.
I have use this card for two times also and make the payment on time.

One of hdfc guy suggest me to use billpay & recharge option, so i do prepaid recharge through billpay & recharge option and has no effect.

I call customer service for 4 times & she told me that she was not getting me and cut the line.

After frustrated i pay 590 on time, but still (After 15 days) its showing 590 need to pay.

Credit card of other bank i never faced this type of situation.

Totally unfaithful
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May 24, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2019
HDFC Bank Customer Care's response
Dear Customer,

We can help with that. Please write to [protected]@hdfcbank.com with your Credit Card No., registered contact details & the complete issue. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance
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