[Resolved] HDFC Bank — credit card

[Resolved] HDFC Bank — credit card

Z Zoheb Azim from Chennai, Tamil Nadu

I am going through a harassment process newly developed by this companies credit card authorities. 45 days before I paid my complete outstanding and asked the customer service agent to close my account by blocking the card, however I still see email statement are generated requesting me to pay the annual membership fee. AS I said I have asked them to block my card upon paying the last bill and told them I am not interested in their service anymore. I don't know the actual annual fee, however today to my shock when I see the email, its mentioned Rs 2480/- as outstanding. My customer ID is 9671617. Please stop harassing me to continue your service. I will not pay any annual fee to renew the card. waive off my charges and send me a NOC immediately Was this information helpful? No (0) Yes (0)
Jul 12, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jun 11, 2019 HDFC Bank Customer Care's response Dear Customer, We request you to contact our Debt Management officers at[protected] with regard to your credit card outstanding or for any further clarifications. -Nadia HDFC Bank Customer Assistance Jul 02, 2019 Updated by Zoheb Azim you are not even replying in FB messenger
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Zoheb Azim

from Chennai, Tamil Nadu

This is not a solution. I have tried several mediums to contact you guys. I have sent email from the grievance addressable portal you have, FB Messenger and all I hear is "will get back to you". You need to call me and solve this, I have NO time to wait in your call center que and then get abandoned. Please NO TRICKS, Call me immediately and resolve the issue.