[Resolved] Hdfc Bank — credit card

 
3 Reviews
India
 Swapnil Karn on Jul 16, 2019
I have settled and surrendered my credit card in 2017 at an agreeable amount. But i didn't received any sort of settlement letter at that time. After i deposited money i stopped getting calls and emails to deposit money so i mutilated the card thinking that settlement is done. But now i need a settlement statement from the bank urgently for my personal business. I don't have all the digit of the card except first four and last four digits but i do have the registered email id and phone number. Please do the needful
Complaint marked as Resolved Aug 20, 2019

Complaint Status


[Jul 16, 2019] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response, Jul 16, 2019
Dear Customer,

We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

-Zubin
HDFC Bank Customer Assistance
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Re, -new credit card not received, ok'd have 38000 reward points to redeemed.
Net banking is giving error atm pincode error.help in redeem reward points.
Please send NOC to my E-Mail Id kaliprasad.[protected]@gmail.com. I had cleared all the due payments and need NOC Copy from your end
p s k Prasad's reply, Jul 9, 2019
Need NOC COPY of my credit card
p s k Prasad's reply, Jul 9, 2019
Require NOC COPY

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    Customer satisfaction rating
    55%
    Complaints
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    Resolved
    8648
    phone
    +91 22 6160 6161
    +91 22 2498 8484
    location
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    Hdfc Bank - credit card