Hdfc Bank — credit card

 
1 Review
Mumbai, Maharashtra, India
 Ubedss on Aug 17, 2019
Hdfc collection person promises me waiver of lpc in month of march but they not posted due this charges is increase from 4, 000 to now its 17, 000 around now hdfc not ready to waive off the all extra charges and i am ready to rs.4000/- which is payable against me also want to in cash my reward point for my credit card payment its pending since 6mont

Complaint Status


[Aug 17, 2019] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response, Aug 17, 2019
Dear Customer,

We confirm that we had already responded to your e-mail on July 10, 2019. We regret to note the same missed your attention. For further clarifications please reply to our e-mail. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance
Updated by Ubedss, Aug 20, 2019
I am Sending you E-mail Since February 2019 and you Reply me in the month of July with only Rs.4000/0- after 10th Of July, I Sent you 38 E-mail have you Reply on that ???? Waiver till that time you guys charge me Rs.16163.6/- How I can accept that amount ??? I also Reply on that same E-Mail ID I totally Launch 58 complaints I Have all Record check BElwo Also I share the User Collection Person Number and name also with Screenshot of Whatsapp message I share all the Proof so now just waive off the all Extra Charges then I will make remaining amount

Also, I complain in RBI against you check this complain Number [protected].

Complaint No
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Updated by Ubedss, Aug 27, 2019
Still No Update on my complaints Why ???
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    Customer satisfaction rating
    55%
    Complaints
    16935
    Pending
    1787
    Resolved
    8788
    phone
    +91 22 6160 6161
    +91 22 2498 8484
    location
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    Hdfc Bank - credit card