[Resolved] HDFC Bank — credit card

Nikita1103

from Ambala, Haryana

Address:

122001

Hi,

I made the payment on a wrong credit card number, while paying the credit card numbers got little bit incorrect. I have been trying to get in touch with your customer care department, however no response has been received.

I paid ₹8565 on July 31st, 2019 from my ICICI SAVINGS ACCOUNT ending in 2444.

Wrong Credit card no- [protected]
Correct Credit card no - [protected]

I got to know about the mistake when your team called in and I advised i have already paid the amount. Please look into it.

+1 photos

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Dec 8, 2020

Complaint marked as Resolved

Their customer service reps reached out and directed me what all details were required for rectification of the error.

HDFC Bank customer support has been notified about the posted complaint.

Aug 27, 2019

Updated by Nikita1103 Here is your third party letter as mentioned on your site. Have sent it via courier as well.