[Resolved] HDFC Bank — Credit Card Cancelled in 2011

Rekha Mene

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 4000034

I am Rekha Mene cancelled my credit card No. [protected] in 2011 for that i done all the communication but bank has not revert back to till 2017.

After 6 year they send me the letter for demand of Rs. 11000/- for outstanding of credit card payment for that i email the consumer services. card @hdfcbank .com and there is still communication is happening.

on 23.02.2017 without intimating to me the bank debited the charges from my account of Rs. 4391/-

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Apr 15, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2017

HDFC Bank Customer Care's response Dear Customer,

Dear Mr. Mene, we have taken note of your comments expressed with regard to your HDFC Bank credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance

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Comments

1953

from Bengaluru, Karnataka

If you think that hdfc has demanded credit card charges of Rs 11000/- that too after 6 years of cancellation & deducted 4000/+ amount from your a/c illegal as per rules, pl file a complaint against the bank in the office of banking ombudsman for your grievance if bank is not responded to your query.

Riddhi Makadia

from Raia, Goa

There was a technical problem in the atm machine of hdfc at paldi, ahemdabad. Have entered 5000 rs. But physically I got only 1000 rs and 5000 rs got debidated from my account. At that time hdfc admin arrived there and informed about technical fault but amount was already debited. Kindly register complaint and do the needful.