[Resolved]  HDFC Bank — credit card collections harassment

Address:Raigad, Maharashtra, 410210

I am abanish seal holding an account and credit card with hdfc, customer id 51828207.

I would like to report an ongoing incident that me and my family members are facing due to unethical practices of your 3rd party collection employee's where my wife was being absued along with the employee's working.
Please take a note that i have filed an nc under section 507 with kharghar police station and will be proceeding with a case of violation of fair debt collection practices act.

I was without a job for last few months hence couldn't pay the outstanding and have got a job just 10 days ago, so when asked for payment i said i will be paying by 18th of february as my salary date is 17th feb but the max limit i can pay is 5k per month and not more than that, which they didn't like and started harassing.

Let me remind hdfc bank i will be perusing the case unless this harassment stops with immediate effect or will fight for compensation from hdfc bank for not following fair dept collections practices for which i have enough proofs and will get the investigation orders from the magistrate office to nail this issue crystal clear, let my money go in fighting cases instead of paying you guys after such an harassment where i never denied to pay. Also nor my wife is a co applicant neither her office employees

Also this is violation of sec 507 (Criminal intimidation by an anonymous communication. — whoev­er commits the offence of criminal intimidation by an anonymous communication, or having taken precaution to conceal the name or abode of the person from whom the threat comes, shall be punished with imprisonment of either description for a term which may extend to two years)

Call center number :[protected]
Field executive number: [protected] nahid khan
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Mar 26, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2019
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your comments expressed and request you to contact our debt management executives at:[protected]/33016802 for any queries in this regard.

-Zubin
HDFC Bank Customer Assistance
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