[Resolved] HDFC Bank — credit card decline in status

Soumiksarkar

from Rajmahal, West Bengal

Address:

Kendrapara, Odisha, 754211

Sir/madam
I am very disappointed of hdfc service. As previously i am applied for hdfc credit card online but after 39 days over the status show that inprocess. Then i am contact hdfc bank official through email. They suggest me please send your application from nearest branch. I send my all documents along with physical aplication. But fe days lattter they send a sms your process complete and check through a hdfc crd status link. When i go through this link it shows status decline with no reason. As a natiinalised bank officer i ever not seen such stupid service. My previous online application number is 18k[protected]dd and application date was 27/11/2018 and physical application no is 19a[protected]f0 and date was 03/01/2019. So i became stunned of hdfc bank rediculos and stupid service.
Soumik sarkar
Email - [protected]@gamil.com

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Feb 19, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 19, 2019

HDFC Bank Customer Care's response Dear Customer,

We wish to inform you that your application has been considered in line with the bank's internal credit policy and operating/credit processes. We regret to inform you that we are unable to approve your application as it did not meet the internal criteria of the bank.

-Manoj
HDFC Bank Customer Assistance