[Resolved] HDFC Bank — credit card declined | |||
To hdfc bank credit card manager, Pune zone. I have got a call from hdfc bank for credit card about a month ago, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for credit card there representative visited my place filling in form and took all my required documents. Couple of days later i got sms with my ref number. Then got 2 3 verification calls one my mobile and office numbers. I have received as letter from bank to which i have to acknowledge with my name/contact number/address details. I did that. Then thereafter i have not received any further update from bank not a mail or call. Then i called up customer care to enquire about the status. They simply said my application is declined, when i asked for the reason, the answer was don't know or cannot tell you. This is pathetic and stupid answer, being eligible with authenticate documents they are not giving any reason for my application decline. I am highly disappointed with hdfc bank service and customer care support. Was this information helpful? | |||
Feb 29, 2020 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jan 24, 2020 HDFC Bank Customer Care's response Dear Customer, We can help with that. Please click on https://bit.ly/2Lzhyn3 to share your application number, mode of application, date of application, complete address of branch if you applied at one, complete name and your contact details. Visit here https://goo.gl/1VtDj3 for help with branch address. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. -Anay HDFC Bank Customer Assistance | |||
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