[Resolved] HDFC Bank — credit card disapproval

Mangalampally

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500044

Dear sir,

I have already had a credit card from hdfc bank since from past 1.5years and i have closed it manually by mailing a letter to branch head near nallakunta due to my abroad plans now all my plans are cancelled due to some other reasons which i couln't mention here.

Later i applied for my credit card through online banking with the help of relation manager reference number ([protected]s3) and after few days i got a message that you mailing address has been changed. Yes!! It is but after dropping a mail to branch head to update my new address they approved it and my process never started its been a month now and the status of my credit card is dissaproval without any solution. Please look forward i request you to re-process my application again.

Thanking you,
Mangalampally durga prasad

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Jan 30, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 29, 2018

HDFC Bank Customer Care's response Dear Customer,

At the outset, we thank you for the interest shown in the Bank’s product. We wish to reassure you that your application was forwarded and put through the application approval process as per existing guidelines. We take this opportunity to inform you that address verification forms an important leg in the card application approval process. To proceed further with the same, please forward 1. Salaried - Attested copy of the latest payslip which is not beyond 45 days old and a copy of the visiting card or Office Id card. 2. Self Employed - Attested copy of the latest ITR ( Income Tax Return ) and copy of the Pan card along with Computation of Income ( this is a part of the income tax returns form which the cardholder submits, which lists out the individual breakup of the total income i.e Income from House Property, Income from business etc. ) to the following address. HDFC Bank Cards Division PO BOX # 8654 Thiruvanmiyur PO Chennai 600 041. All income / supporting documents as mentioned above will need to be self-attested (duly signed by you) on the document. To help us serve you better, please quote the above-mentioned reference number in all your communication in this regard.

-Nadia
HDFC Bank Customer Assistance