[Resolved]  HDFC Bank — credit card disapproved

Address:New Delhi, Delhi, 110085

Please note that i applied for hdfc credit card and got reference no :
[protected]n1. I got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got checked in hdfc link showing track your card application. Found the reason as follows
.
Application reference number
[protected]n1
Status:-disapproved
Who called us for credit card and we never gone to hdfc for the same. Executive called and we given all papers and verification also done positively. I called customer care and they are not giving any reason for rejection. As per rbi guideline circular no - rbi/[protected]/100 bod. Fsd. Bc.23/24.01.011/2008-09 dated[protected]. Hdfc bank should give us reason or else we also file complaint in rbi and bank ombudsman. We want reason for rejection as it will hit my cibil. My cibil was all clear and i got home loan too on same address. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against hdfc. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court. Regards rajender [protected] & [protected] please suggest me what is next process. And where exactly my application got disapproved. Hoping positive response.

Regards
Salil mehta
[protected]@live.com
Mobile number [protected]
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Feb 19, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2018
HDFC Bank Customer Care's response
Hi Salil,

We have taken note of your comments expressed and you may look forward to receive a response to your e-mail id in 3 working days. The reference number for this interaction is [protected]. We request you to bear with us in the interim.

-Manoj
HDFC Bank Customer Assistance
Mar 20, 2018
Updated by salilmehta17
not resolved
they are making silly excuses
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