HDFC Bank Credit Card Division — poor pathetic service
Susurjeet_dua on Jan 18, 2019
I have taken credit card from hdfc bank 8 years ago. Recently i have changed my mailing address and same aadhar card id proof has been send via speed post to the hdfc credit card division (Chennai) it has been delivered by 3 of jan 2019. Now the concerns whenever i am calling to the customer care they told me that it is still in process its being 10 or more days still it is in process so kindly do the needful and update the status.
[Jan 18, 2019] HDFC Bank customer support has been notified about the posted complaint.
Verified SupportHDFC Bank Customer Care's response, Jan 18, 2019
We are in receipt of your request for change of mailing address on 07/01/2019 and the same will be processed in 4-7 working days subject to internal verification. We seek your patience in the interim.
HDFC Bank Customer Assistance
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