[Resolved] HDFC Bank — credit card emi interest for purchase of no emi interest

Irfan Ali 111

from Eluru, Andhra Pradesh

Website:

HDFC credit card Department

Sir,
I want to inform you that, i purchased a product from flipkart with 6 emi from credit card with the option of no emi cost inspite of that they have charged me interest and will continue for every month.

Kindly let me know whome to contact or request for claiming back the interest amount which it is charging against no emi interest. Is this belongs to flipkart mistake or hdfc credit card department. Kindly let me know to proceed further.

Eagerly waiting for your reply.

Thanking you

Regards,
Irfan ali.

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Mar 13, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jan 21, 2018

Updated by Irfan Ali 111 Just now I have raised a complaint and without any response my complaint is marked as resolved. How is this consumer complaints is working with. Can anyone help me please. Find my screen shot attached.

Jan 21, 2018

Updated by Irfan Ali 111 Thank you consumer complaints team.

Just now, I got an email from you (Attached). Hoping the same from HDFC team as well

Verified Support

Jan 21, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your card details, charges detail and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance