[Resolved] HDFC Bank — credit card expired, need to pay bill

mounika nuka

from Delhi, Delhi

Address:

Warangal, Andhra Pradesh, 506002

My credit card got expired. Iam not able to pay the bill. I didn't get any proper response with phone banking and i don't have net banking also as i closed debit account. Please do needfull. Want to pay my bills. Because today is bill date. Atleast minimum amount i have to pay. I am not able to understand the phone banking services also. They are not connecting the phone banker. Atleast please do call this on number so that i will be helpful to you people

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Jan 1, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2019

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the last 4 digits of your credit card & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Verified Support

Dec 01, 2019

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details and complete concern. Please mention reference number TW[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

Verified Support

Dec 01, 2019

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details and complete concern. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance