[Resolved]  HDFC Bank — Credit Card False Transaction- MER EMI ,LOAN PRECL,[protected] 5076.77 Dr

I had purchased product worth 10, 090.5/- On around 2522.75/- credit card down payment and 7568.25/- into 3 EMI @15% interest rate, from Amazon

Transaction date was 12th April (Bill generation date is 17th April), HDFC converted 7568.25 into loan,
Now due to some reason I cancelled the Amazons order,
After that I see 2522.75/- getting reverted and also 7568.25/- reverted back

But another transaction as below appears which suggests loan pre- close, how is that even possible when I did not have the product and cancelled

20/04/2021 MER EMI, LOAN PRECL,[protected] 5076.77 Dr

This debit transaction is really not abide to any of the law as product was cancelled, I request you to return this amount to me
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 01, 2021
HDFC Bank Customer Care's response
Hi,

Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share the last four digits of your Credit Card No., along with the registered mobile number & email ID. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18403
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information