[Resolved]  HDFC Bank — credit card fraud

Address:HDFC Bank Vivek Vihar branch, New Delhi, Delhi, 110095

HDFC Bank given me a credit card free of cost for life time my credit card number [protected] I never used this card till now but bank show dues on me 4017 rs and when I go to the bank they said we do not know any thing about this because it is with settlement department and call will come to me but no call I received till now in seventeen month then I again go to branch they ask me to go to ashok niketan branch of HDFC Bank no problem solution I get from their thes said some policy is sold on my card even I don't know they without telling me they sold a policy to me and doing fraud when i ask them don't know they sold me a policy without any information to me they said go to rajouri garden card settlement branch which is closed now even bank donot know that their card settlement branch rajouri garden is permanently closed before 8 months then I to to other card settlement branch Vikas Puri Delhi again they said me we don't have this case and we cannot do any thing even they don't tell me about my charges on credit card no body is helping me please help me
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Jul 14, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 12, 2019
HDFC Bank Customer Care's response
Dear Customer,

We request you to contact our Debt Management officers at[protected] / 66668102 with regard to your credit card outstanding or for any further clarifications.

-Nadia
HDFC Bank Customer Assistance
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