[Resolved] HDFC Bank — credit card fraudulent activity for unused and lost credit card

Jaya115

from Bengaluru, Karnataka

Address:

Chennai, Tamil Nadu, 600078

I lost my credit nearly 10 months back and informed the same to bank and blocked as well

When they are issuing the credit card, they said like it is a life time free credit card

But now after 10 months, they have deducted 1000 rs from my account and still asking me to pay 200.

Dont know why they are cheating like this by deducting money.

Tried to reach the customer care, but no use

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Mar 24, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Feb 17, 2020

Updated by Jaya115 They are continoulsy calling me for credit card paymnets as all my dues are clear.

The bank did not gave me any no objection certificate, despite the bank officer had given in wriiten that you have given the full payment for your credit card payment.

The staff or managers shout at you and harass you for giving more money when i have already all the amount due in my account.

Not that i or anyone in my family would now deal with hdfc bank ever.

I request all of yout to beware that this bank can go to any extent to cheat you and grab money from you. I am sure after the satyam case in india, hdfc bank would be the worst fraud case in the banking industry in india.

Verified Support

Feb 20, 2020

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance