[Resolved] HDFC Bank — credit card issue

Raghavendra s,l

from Mumbai, Maharashtra

Address:

Gurgaon, Haryana, 122001

Dear Sir,

HDFC bank have not sent any credit card to me but they are sending bills by mesaages. I requested you to take this issues seriously and let me know as soon as possible.

I raghavendra sira lakshiminarayana was using credit card of hdfc bank. Number 552274******1727 as life time free. when the card expire I received call from bank for issues a new card I said not required. Then I visited the branch I have given closing letter to them they accepted by outstandings of credit card then they accept my form with broken credit card. After few day I received message from hdfC your crisis card 2122 out standing black is due. I did not revived any 2122 number credit card or any other card from them.
We don't have any credit card number what they messaged me .

Pleasr solve the issues early.

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Jul 17, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2019

HDFC Bank Customer Care's response Dear Customer,

We infer that you have sought clarification with regard to your credit card account. In this regard, we regret to assist you further in the absence of the card details, Having said this, we request you to provide the following details to [protected]@hdfcbank.com and we shall assist you. 1. Name as mentioned in the card account, 2.Contact number as updated in the card account and latest contact number. 3.Email address as updated in the card account. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Nadia
HDFC Bank Customer Assistance