[Resolved]  HDFC Bank — need to close credit card

Re - hbl=[protected]

My name is galla naresh, i have a credit card which is already expired but still you people are sending me to pay 584 rupees on renewal charge. How stupidity is this card expired and i don't have new card. You want me to pay bills for yearly renewal charge's. Immediatley close my credit card. I have already mailed closure form and diagonally cut card. Otherwise i will proceed legally.

Thanks
Galla naresh
Was this information helpful?
No (0)
Yes (0)
Feb 11, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2019
HDFC Bank Customer Care's response
Dear Customer,

As per our records, your card ending 2791 has been temporarily blocked with effect from 18/12/2018. However, we confirm that the card is still not closed permanently. We would like to inform that the Times Titanium card will attract a nominal renewal fee, considering the features and benefits available with the card. However, the renewal fee will be auto reversed when your card usage spends during the previous 12 months period exceeds Rs. 150, 000.00. Our records indicate that you have used the card only for Rs. 4806.88. We regret our inability to accede your request for reversal. We request you to use your credit card for the aforesaid spend limit to get the renewal fee waiver on future renewals.

-Nadia
HDFC Bank Customer Assistance
Complaint comments 

Comments

Sir i paud money of 250 to payu now money got debited but not credited to payu now

I have account in HDFC branch located at whitefield Bengaluru and deposited some cash in the same branch but still you deducted 442.50 rupees on the name of INTER BRN CASH CHG INCL GST. Which is completely illegal deduction.
Please look into my issue ASAP.
My phone number [protected].my credit card number 8690
Credit card not yet dispatches to me. It was not sending to me at my proper timing via blue dart. I want to change my mailing location, i want to send this address No.1 Nagalingam street, pasumpon nagar, pammal, pallavaram, chennai 600075 so do the needful as so as possible.

Sudhan I

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32720
    Pending
    0
    Resolved
    18396
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information