[Resolved]  HDFC Bank — credit card received when not want

Address:New Delhi, Delhi, 110008

I was given the credit card at home address, even though i asked to cancel it when people came for verification. I didn't used it and i didn't even activated it.

I de-linked it from my bank account. But still, it received the bill amount via transaction.
While de-linking, i checked into the autopay deregister section, there were no cards.

This is just not right. If i have asked to not wanting the service, they shouldn't have let me given the service. And even when i have not activated it, i and being charged of something i didn't want or used.
And all the customer care has to say is, "we cannot do anything".
Was this information helpful?
No (0)
Yes (0)
Mar 4, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 01, 2019
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your Card Application no/card no, registered contact details & email id to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
Feb 01, 2019
Updated by prateeksharma95
Sent
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32717
    Pending
    0
    Resolved
    18391
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information