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[Resolved]  HDFC Bank — credit card received when not want

I was given the credit card at home address, even though i asked to cancel it when people came for verification. I didn't used it and i didn't even activated it.

I de-linked it from my bank account. But still, it received the bill amount via transaction.
While de-linking, i checked into the autopay deregister section, there were no cards.

This is just not right. If i have asked to not wanting the service, they shouldn't have let me given the service. And even when i have not activated it, i and being charged of something i didn't want or used.
And all the customer care has to say is, "we cannot do anything".
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Complaint marked as Resolved Mar 4, 2019

Complaint Status


[Feb 01, 2019] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response Feb 01, 2019 Dear Customer,

I request you to share your Card Application no/card no, registered contact details & email id to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
Updated by prateeksharma95 Feb 01, 2019 Sent
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    HDFC Bank
    Customer Care Service
    Customer satisfaction rating
    60%
    Complaints
    26653
    Pending
    0
    Resolved
    15362
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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