[Resolved] HDFC Bank — credit card recovery agent threatening and abusing calls

rahulkumarsharma

from Delhi, Delhi

Address:

New Delhi, Delhi, 110058

Rahul kumar sharma
11:49 am (0 minutes ago)
To me

Dear sir
I am rahul kumar sharma wah holding of hdfc credit card in 2014. Credit limit was 50000 rupees.
Due to my late father surviving with cancer diagnosed i was unable to pay the amount of credit card.
Since 2015 i am requesting dear sir
I am rahul kumar sharma wah holding of hdfc credit card in 2014. Credit limit was 50000 rupees.
Due to my late father surviving with cancer diagnosed i was unable to pay the amount of credit card.
Since 2015 i am requesting to take the actual amount and and finish the all the things. But representative asking me to pay a more than that. Since then i'm receiving regular threatening calls.
The collars a using abuse language they are according to my friends relatives and my colleagues and using abusive language with them.
They are calling my number approx 8 to 10 time in a day.
Still i'm interested to pay a lump sum amount to rupees 50000 to the bank and requesting them to issue noc to clear my civil but they are on that.
Today are asking my address to see me at my house.
Dear sir, please look into the matter they are destroying my image and harassing me & my family my wife got very scared by taking the actual amount and finish all the things. But representative asking me to pay a more than that. Since then i'm receiving regular threatening calls.
The collars a using abuse language they are according to my friend's relatives and my colleagues and using abusive language with them.
They are calling my number approx 8 to 10 time in a day.
Still, i'm interested to pay a lump sum amount to rupees 50000 to the bank and requesting them to issue noc to clear my civil but they are on that.
Today are asking my address to see me at my house.
Dear sir, please look into the matter they are destroying my image and harassing me & my family my wife got very scared by today calls

Find the attachment to see how many call i got in an hours.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Aug 25, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2019

HDFC Bank Customer Care's response Dear Customer,

We take this opportunity to inform you that we are looking into your queries raised on your card account. We will respond to you in 4 business days and we request you to bear with us in the interim. The query reference number for this correspondence is [protected].

-Nadia
HDFC BANK Customer Assistance.

Verified Support

Jul 24, 2019

HDFC Bank Customer Care's response Dear Customer,

This is with reference to your concerns raised regarding your credit card account. In this regard, you may look forward to receiving a response on your recorded email ID in 3 business days and request you to bear with us in the interim. In the event you seek any further clarification regarding your card account, please feel free to write to us at: [protected]@hdfcbank.com. Kindly note the query reference number for this correspondence is [protected]

-Nadia
HDFC BANK Customer Assistance.