HDFC Bank Bank / Credit Card — Reissue of credit card

Address:

Chennai, Tamil Nadu

i have raised the reissue of my credit card almost 1 & half week before and till now no staus has been updated, already sub, itted the aplication the very same day, but still now no response please kindly do need ful, to give the card before 28/10/13, as after that it would be hard for me to collect the card, .
tme limit provided was max-1 week.