HDFC Bank — credit card related - getting threatening and harassing calls-hdfcbank

Address:hyderabad, Hyderabad, Telangana, 500001

Hi this is sunil kumar and i am being harassed by hdfc shapurji towers branch collection (Hyderabad) /
Legal department for the payment of credit card as my emi autopay got stuck & payment not released due to non availablity due to festival and hdfc has charged unnecessary
Charges on credit card which i was paying from more than 15months but now they have started calling me
Aggressively and abusing me also they visited my home and started scaring my family for the money, i am very disturbed right now due these collection
Agents and hdfc bank making nuisances, due to this i lost my family, my wife left me, friends and also my parents please suggest me on this situation.
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HDFC Bank customer support has been notified about the posted complaint.
Sep 20, 2019
Updated by putnala
Hi This is Sunil kumar and i am being harassed by HDFC Shapurji Towers branch collection(Hyderabad) /
Legal department for the payment of credit card as my EMI autopay got stuck & payment not released due to non availablity due to festival and HDFC has charged unnecessary
charges on credit card which i was paying from more than 15months but now they have started calling me
aggressively and abusing me also they visited my home and started scaring my family for the money, i am very disturbed right now due these collection
agents and HDFC Bank making nuisances, Started my relatives & friends & harrsing them telling all ur family are thiefs/unethical people. Due to this i lost my family, my wife left me, Friends and also my parents Please suggest me on this situation.}
Verified Support
Sep 21, 2019
HDFC Bank Customer Care's response
Dear Customer,

We request you to contact our Debt Management officers at[protected] / 49187504 with regard to your credit card outstanding or for any further clarifications.

-Nadia
HDFC Bank Customer Assistance
Sep 23, 2019
Updated by putnala
Putnala Suneel <[protected]@gmail.com>
2:03 PM (1 hour ago)
to rbiteamcms, bohdfchyd, PriorityRedressal.CreditCards

Ms.Aditi,

In your whole communication till date you are only discussing about the loan & payments,

Thank you for giving me a revise & payment fees discount of 4500/- Which i dont require, were i can pay full amount.

I have raised an issue related to self respect, dignity, ethics, policies and a lot more related to a human being.

I always said in my all the communication mails i will pay your total amount, but what about the idiotic things and behaviour(Abusing & harrising) made by the HDFC bank staff(callers)(as mentioned earlier and submitted all the dates of call recordings from your HDFC bank) for your investigation purpose.
What about Aggressively abusing me with cheap & filthy language also they visited my home many times and started scaring my family & relatives for money.

Till date every day from past dated - 16th of this month sep -19 till 23rd sep-19, "every day minimum of 10 calls are made from HDFC Bank tele callers to my known sources which include friends, Relatives, staff, colleagues, business people, investors and inform them Sunil putnala is a defaulter and a fraud who had taken 2 lakhs from bank and ran away, Sunil & his family are thieves".

That is the statement from all the above mentioned sources to me personally called me and informed .

A question - after payment will your HDFC bank tele callers call all the above sources & intimate them as i have cleared the payments & iam not a thief ??

Now again am mentioning am ready to settle your payments, against Assure me a written apology letter mentioning the same that HDFC bank callers abused me harassed me given wrong statements to all my known sources.

In my last mail i clearly mentioned because of this statement I lost everything Physically, mentally & financially.

in last i request you again to give a Written apology to close the case immediately.
Sep 27, 2019
Updated by putnala
Account/Customer ID: 40164851
Registered Contact Details/Email ID: [protected]@gmail.com
Credit Card Number: [protected]

Hi this is sunil kumar and i am being harassed by hdfc shapurji towers branch collection (Hyderabad) /
Legal department for the payment of credit card as my emi autopay got stuck & payment not released due to non availablity due to festival and hdfc has charged unnecessary
Charges on credit card which i was paying from more than 15months but now they have started calling me
Aggressively and abusing me also they visited my home and started scaring my family for the money, i am very disturbed right now due these collection
Agents and hdfc bank making nuisances, due to this i lost my family, my wife left me, friends and also my parents please suggest me on this situation.
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