[Resolved]  HDFC Bank — credit card renewal fee

Address:Mumbai City, Maharashtra, 401107

When you sell the card your employees says no fee no renewal fee nothing life time free and last year was charged 500 after i spoke to the advisor it was reversed and this year again same thing and after raising a complaint was told this will be reversed and i got a message saying it cannot be reversed please call back worst service ever ive received im waiting for my last bill and would cancel my credit card and my dad has a hdfc saving and credit would cancel all of them dont you trick people by lies when you sell credit card.
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Aug 23, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 23, 2019
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, last 4 digits of your card, charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

Ad-hoc stmt charge deduct (Rs- 118 with gst) from my account today without any information. I'm away from my my home branch, so I can't go there.
Please give proper reason and solution.
I have settled and surrendered my credit card in 2017 at an agreeable amount but haven't received any sort of settlement letter.I need a settlement statement from the bank for my personal business.Please help
Swapnil Karn's reply, Jul 16, 2019
It's been long so I don't have my card with me now since I have mutilated the card.I have only last four digits as sent in the mail by the bank.Please do the needful as it is very urgent

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