[Resolved] HDFC Bank — credit card settlement | |
This is complaint against hdfc bank credit card division and its executives. Since last 3 months i am trying to get my hdfc bank credit card outstanding settle with the bank. But every month they take minim um amount due and then get quite taking further on my request to settle the amount. Last month when informed them that i will not pay min amount due they kept calling me non stop and on one day they called me atleast 121 times throughout the day. They sent executives to my house and harass the kids at the home. Why.. Just because i want to settle the outstanding and they not listening to my request and when i decline to make the payment they trouble me like this. All complain to customer and discussion are in vain. Am left with no choice then to file a complain against them. Can somebody please help with the contact details of the senior people in hdfc bank credit card division where an share the call record and mail exchange. Was this information helpful? | |
Jul 18, 2018 Complaint marked as Resolved My complain to hdfc is still pending. It has not been resolved till now. Who has put this as resolved? When I have put the complain then I only have right to mark is as resolved or not. Issue with hdfc is still going on. Pls open this complain back. HDFC Bank customer support has been notified about the posted complaint. Verified Support May 28, 2018 HDFC Bank Customer Care's response Dear Customer, We confirm that we had already responded to your e-mail on May 23, 2018. We regret to note the same missed your attention. For further clarifications please reply to our e-mail. The reference number for this interaction is [protected]. -Bejoy HDFC Bank Customer Assistance Verified Support Jun 04, 2018 HDFC Bank Customer Care's response Dear Customer, We're sorry to hear that and we sincerely regret the inconvenience. In order for us to assist on priority, please share your Credit Card last four digits, with the contact number, email id as maintained in the credit card account & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail. -Manoj HDFC Bank Customer Assistance | |
 2 Comments | |
Comments
I have been experiencing the exact problem, nobody id responding from the settlement department.
we have to raise our voice.
we have to raise our voice.
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All I have received on 23rd May is acknowledgment mail with a reference number to my mail nothing beyond that. In spite of repeated request for a settlement for almost more 3 months i am yet to get a proper response to my dispute. instead now my savings account is seemed to be freezed and money has been frisked from the account and a debit of the credit card is showing. I am really surprised that without any consent or intimation how a bank can do this. having such a long standing relationship with HDFC bank it has now been given a very bad experience. being jobless for more than a year had its own pain and now this.Must say that probably this is how bank is making money by harassing people.