HDFC Bank — credit card settlement

Deepak Dhanwade

from Mumbai, Maharashtra

Address:

411033

I have been trying to settle my credit card but the hdfc bank and its agents are giving me a cold shoulder for the past 2 months.
Furthermore, the hdfc guys are calling me continuously to pay the minimum dues.

The agent named priya threatened me multiple times that if i don't pay the minimum dues today, she will make sure that it is never settled and i will be blacklisted.

Can a representative from the bank threaten me and boast that i will never be able to go for settlement?

I want to settle the card as my financial situation is worse.

What are my options?

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2019

HDFC Bank Customer Care's response Dear Customer,

We can help with that. Please write to [protected]@hdfcbank.com with the last four digits of your Credit Card No., along with the registered mobile number & email ID for further assistance. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Preethi
HDFC Bank Customer Assistance

Jun 29, 2019

Updated by Deepak Dhanwade Still receiving harrassment from HDFC Collection Center Pune.