[Resolved] HDFC Bank — credit card smart emi issue

Krishre

Address:

600011

Hi, iam trying to reach you past 4 weeks for emi query but you have worst and worst customer care services. Let the customers know about the emi facility before by mail or message, because of this incident i decided to close my credit card account from hdfc and if customer had any issue who will take care? Who is resposible for that? I need ur attention to resolve this query. Kindly do the needfull asap

You are loosing trust from customers due to this type of activities.

Was this information helpful?

No (0)

Yes (0)

Jan 11, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2018

HDFC Bank Customer Care's response Dear Customer,

With regard to your query regarding your credit card please feel free to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the below URL. https://bit.ly/2wwwruX and dial 1121 then validate credit card number and then dial 221.

-Nadia
HDFC Bank Customer Assistance