[Resolved]  HDFC Bank — credit card status decline without any reason

Address:560100

Hi

I applied for a credit card through branch and as per eligibility criteria, everything is matched like cibil score, itr (5 lac), etc. I submitted all concern documents like itr, itr computation, pan, residence proof, etc. Then later after 7 days executive called me and asked for profit & loss sheet and balance sheet for proceeding your application i said ok tomorrow i'll submit then executive said: "ok no issue". Later when i check the application status on 20/09/2019 it's mentioned your credit application status decline.

Why application is declined? Even my savings account also there in hdfc bank.
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Oct 22, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2019
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your comments expressed and confirm having responded to your e-mail id on September 19 2019. The reference number for this interaction is[protected].

-Anay
HDFC BANK Customer Assistance
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