[Resolved] HDFC Bank — credit card status disapproved

[Resolved] HDFC Bank — credit card status disapproved

J Jegan Srv from Kurinjippadi, Tamil Nadu

Dear hdfc team, I have applied for hdfc credit card. Verification done at office as well as residential address. I submitted all necessary documents. But disapproved is the status i got after 4 working days. I tried calling customer care but no reason was given. Why was it disapproved when i have given all needed documents? This is my reference number [protected]s4 Was this information helpful? No (0) Yes (0)
May 19, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Apr 11, 2018 HDFC Bank Customer Care's response Dear Customer, We have reviewed your comments expressed and wish to inform you that as you are aware that verification process constitutes an important leg in application approval process. Hence, to enable us further review your application, we request you to forward the residence declaration form available in the below-mentioned link for confirmation of your residence address (along with the address landmark). https://www.hdfcbank.com/assets/pdf/RCA_Residence_delcaration.pdf We request you to send the duly filled/signed form to the below-mentioned address to enable us to assist you in this regard. HDFC Bank Cards Division PO BOX # 8654 Thiruvanmiyur PO Chennai 600 041. -Anay HDFC Bank Customer Assistance Apr 12, 2018 Updated by Jegan Srv The link that you have sent me is throwing 404 file not found error. Apr 12, 2018 Updated by Jegan Srv FYI, the residential address is already been verified from your side. Apr 12, 2018 Updated by Jegan Srv Please explain me why I should send this kind of form when all verification is already done.
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