[Resolved] HDFC Bank — credit card status not found

Ayushmaanmishra

from Delhi, Delhi

Address:

New Delhi, Delhi, 110085

I had applied for hdfc bank credit card. I was told that i would receive it within 7 working days.
The representative is not picking up my calls and not replying.
It's been already 7 days, there has been no communication from the banks end and the status on hdfc bank website says "not found".

I have already completed my contact number verification and digital verification.

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Nov 23, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2018

HDFC Bank Customer Care's response Dear Customer,

We request you to provide us the following information to enable us verify our records and assist you with regard to your query : • Name as mentioned on the application form and 16 digit application reference number • Date on which the application was submitted • Place where the application was submitted • Your mobile number / e-mail id and city of residence • Name of the executive who has collected the application • Contact details of the executive. You may write to us at: [protected]@hdfcbank.com and we shall assist you.

-Anay
HDFC Bank Customer Assistance