[Resolved]  HDFC Bank — credit card transaction dispute

Address:Mathura, Uttar Pradesh, 281001

The query reference number for my complain e-mai to hdfc bank: [protected]. I am very unsatisfied from your all communications phone banking and emails both are worthless for me, no one can help me out in this condition its ok no issues i will pay the amounts two times but i will never use your credit card again because your customer care service is not so much good as i think i have three accounts in your bank mine, my mother's and my brother's and this card belongs to my mother but she didnt know about the credit card that what is the credit card and how to use it only i will use her credit card and i only make the payments for it but your phone banking executive said that i have to talk to her first than he will help me but when in morning i am in my office and she is at home so how could i gave her a call and in evening time when i call customer care no one is there to pick up my call.
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Jun 25, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 25, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have taken note of your comments expressed with regard to your credit card, you may look forward to receive a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

-Anay
HDFC Bank Customer Assistance
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