[Resolved]  HDFC Bank — credit card unauthorized transaction

I had got credit card statement of hdfc credit card for the transaction happened in nov 2018 but i had deactivated my card in october 2018 and never used since
When i received statement for dec with the charge for nov dues, i asked customer care for nov statement as i did not get any mail or message when the card was used.
Also the address is unknown to me where the transaction happened
I had reported this issue via despute letter to hdfc but they said that the card was used physically so i am responsible for this transaction.
I have never lost my credit card neither i have given card number or cvv to anyone.
Was this information helpful?
No (0)
Yes (0)
Apr 19, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2019
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 7 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Zubin
HDFC Bank Customer Assistance
Complaint comments 

Comments

Dear sir i am worked at hdfc bank as a emp id so176561 sales officer the period of 08 feb 2017 to 02 aug 2018 i relived at the service from hdfc bank and my problem is i have not settled the pf amount so please kindly resolve the problem.
pf established no MHBAN[protected] and
pf no MHBAN[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18403
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information