HDFC Bank — credit card upgrade by giving false information | |
It's really shameful for hdfc that they say we deserve first position bcoz we are giving best services. But what about your fraud which you are doing with your customer? Here voice raised by one doesn't mean that only one who got trapped. But problem is that i have much time that's why i raised this issue at social media. And i will not leave till last of that your employee who waste my time and break trust. Komal thakkar she upgraded my credit card by giving wrong information bcoz she got incentive on my card upgradation. I raised many request than after no resolution yet came. My case no 9715741 still under pending and with no response. I mailed many times but no response i got back. I have many other point which i described in detail and mailed you. I suggest to all those near and dear who have relation with hdfc, kindly have a recording of their talking as i kept. So that you will be right bcoz they (Company employees) earning from us not from company as they shown. And if you also face than post on all social media so that our other dear will not get trapped. Many thing i haven't describe bcoz of less time but i will update day by day. Was this information helpful? | |
HDFC Bank customer support has been notified about the posted complaint. Verified Support Jun 26, 2019 HDFC Bank Customer Care's response Dear Customer, We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected]. -Nadia HDFC Bank Customer Assistance | |
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Comments
Today I received a call [protected] from Raj (Senior of komal thakkar)and discussed abt what happened to me? Call received bcoz today I mailed to managing director of Hdfc bank.We talked around 40 min without any resolution bcoz they asked my expectations rather than what they can.He said I can provide same service mean I can reactivate the same card which you had earlier.But what about they provided wrong information by komal thakkr and than rutika way of talking and same she told about rewards point.System did wrong with customers by breaking trust and waste the time.And now said we only can resume same services as you had earlier.Your team isn't working as we can expect from you and will call number one bank overall.Look this matter seriously so that their way of talking should be humble and real.Other thing is that your customers will remain yours rather than others if hdfc bank will provide great services.14 Jun 19 to 06 July 19 how many days passed and responded when I mailed to MD of bank.See the status of your grievance team who feel proud to work for number one bank by sitting work less.I think still the time to take action against the channel who had given wrong information and come with positive result to customer as you can.
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