HDFC Bank — credit freeze

Address:Karnal, Haryana, 132001
Website:Hdfc

I am not able to recharge my fastag when i trying to recharge "ammount limit exceed" pop on screen. I am talking with customer care and they suggest me for email (Scan copies of aadhar card, rc and pan card). I do same on (9-4-18) but till date situation is same and customer care number is busy when i try to call from last two days. This is very disgusting.
Was this information helpful?
No (0)
Yes (0)
Apr 14, 2018
Updated by arvindpawar17
I'm submitting my documents on (9-4-18) through email for kyc. But till date no solution. Fastag still not Recharge. I'm purchase Fastag for convenience but now it's hedeche.
Complaint comments 

Comments

Dear Customer,

Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance

-Bejoy
HDFC Bank Customer Assistance
Same issue for me. Sent email to the customer care. I will wait and see if nothing happens from your side. I will file a complaint. I called the customer care for 100 times daily. without working i am taking this as my work daily and doing the same. What a service from HDFC.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32717
    Pending
    0
    Resolved
    18391
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information