[Resolved] HDFC Bank — current account with negative balance

Mbhup

from Nashik, Maharashtra

Address:	Mumbai City, Maharashtra
Website:	[email protected]

This is absolutely disgusting experience with hdfc bank 1st time in past 10 years relationship and holding multiple accounts.
I am holding current account #[protected] which was close in dec 2016 for this i have personally visited & informed to thane patlipada branch. As per there information edc machine submission was pending after which they was about to close the account. After lots of follow up with branch and contact person emp # dm04072, person come and collected edc machine in month of may 17. Till date i have personally visited branch 5 time for closure of account but no response from the branch and after negative balance in account your staff is irresponsibly asking and fighting "aap aab thak kay kar rahe the"
This is not the way your bank work atlist. Kindly confirm can i move all account to some other professional bank where staff is have professional behavior and decency to resolve the customer query.

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Feb 18, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2018

HDFC Bank Customer Care's response Dear Customer,

We understand that our Branch Official Mr. Divya Shrivastava has contacted you and also emailed you to address your queries and concerns. Please feel free to speak to Ms. Divya Shrivastava on +[protected] for any further clarification or assistance.

-Manoj
HDFC Bank Customer Assistance