HDFC Bank — Customer Care

I tried to transfer money through IMPS and the amount was debited but I received a message saying it timed out due to technical reasons.

When I tried to call customer care they kept me on hold for 30 minutes!! The suddenly disconnected my call!! When I called again they kept me on hold once more, then connected me to a phone banker after 15 minutes who cut my call as soon as she picked up!!

Absolutely the worst customer care I've seen and I still haven't got my money back!!

Closing my account soon.
Was this information helpful?
No (0)
Yes (0)
HDFC Bank customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32718
    Pending
    0
    Resolved
    18391
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information