[Resolved]  HDFC Bank — customer care executive

Address:

New Delhi, Delhi

Hi this is jaspreet singh
my mom holds hdfc credit card and im the secondary holder of the card
as i was out town for a month the card got over due by 2 months
we never received the statement or any message or mail regarding the over due payment.one of your agents suraj as he says talk as if i made criminal offence by not paying the payment.he insulted me over n over again
Hdfc collection agents talk like mafias as if they are asking for ransom rather then giving information on dues and due dates
suraj([protected]) has crossed all the limits while answering over the phone
i guess i need to close all my accounts and credit cards used by me or my family as hdfc dont know how to value its customers

jaspreet singh([protected])