Hdfc Bank — deactivate one assist

 
2 Reviews
 Rajan Sakariya on Jul 14, 2018
Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 2499/- from my credit card number ending with 1620 without my concern on date:14/07/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.2499/-

OneAssist Relationship Number : 2251671
Name :- Rajan Rameshbhai Sakariya
Mobile No. :- [protected]
Credit Card Number Ending :- 1620

Complaint Status


[Jul 14, 2018] HDFC Bank customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0Share0

Comments

Dear Rajan,

Greetings from OneAssist,

We are sorry for the unpleasant experience.

As per your request we have initiated your cancellation process vide service request number- 3354422. Your refund amount 2499/- will be credited to your account within 5 to 7 working days.

For any further assistance you may mail us at happytoassist@oneassist.in

Thank you,

Regards,

Sophia,

Team OneAssist

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    Customer satisfaction rating
    47%
    Complaints
    12641
    Pending
    2010
    Resolved
    5374
    phone
    +91 22 6160 6161
    +91 22 2498 8484
    location
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    Hdfc Bank - deactivate one assist