[Resolved]  HDFC Bank — debit card cancelled transaction amount refund ref. no 003385 date[protected]

Transaction reference no: 003385

Debit card no : [protected]
Name: alpesh r shravan

Transaction date : 06/05/2019 time 08:57 hrs.
For pipleshwar diesel
For petrol filling at petrol pump.

Transaction failure reason: long time to approve transaction so cancelled by petrol-pump operator.

Transaction reference no: 003385
Value of transaction: 1000 rs.

After cancelling this transaction operator get cancellation slip on is atm card scratch machine and then ask for second transaction through other atm scratch machine. I spent another 1000 rs and get fuel of 1000 rs. While i get deducted 2000 rs. From my account.

I need 1000 rs. Refund to my account.
Was this information helpful?
No (0)
Yes (0)
Jun 14, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 09, 2019
HDFC Bank Customer Care's response
Dear Customer,

We have raised chargeback vide reference number 1899520. You will receive a response about transaction status within 9 working days.

-Nadia
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32720
    Pending
    0
    Resolved
    18400
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information