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[Resolved]  HDFC Bank — debit card cancelled transaction amount refund ref. no 003385 date[protected]

Transaction reference no: 003385

Debit card no : [protected]
Name: alpesh r shravan

Transaction date : 06/05/2019 time 08:57 hrs.
For pipleshwar diesel
For petrol filling at petrol pump.

Transaction failure reason: long time to approve transaction so cancelled by petrol-pump operator.

Transaction reference no: 003385
Value of transaction: 1000 rs.

After cancelling this transaction operator get cancellation slip on is atm card scratch machine and then ask for second transaction through other atm scratch machine. I spent another 1000 rs and get fuel of 1000 rs. While i get deducted 2000 rs. From my account.

I need 1000 rs. Refund to my account.
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Complaint marked as Resolved Jun 14, 2019

Complaint Status


[May 08, 2019] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response May 09, 2019 Dear Customer,

We have raised chargeback vide reference number 1899520. You will receive a response about transaction status within 9 working days.

-Nadia
HDFC Bank Customer Assistance
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    HDFC Bank
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