[Resolved] HDFC Bank — debit card emi charged even after return.

Nini Pertin

from Noida, Uttar Pradesh

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201305
Website:	hdfc.com

I bought items for amount of rs.34, 784.8. I returned half of the items for the first order. I bought these items via debit card emi. But i was charged anyways on 5th oct 2018. I have called the hdfc customer service they said half of amount cannot be refunded. But the bank has accepted the refund from amazon. And now iam paying for items that i have not bought. I request to solve this issue. Debit card loan number. [protected].

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Nov 15, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Oct 08, 2018

Updated by Nini Pertin Bank is tellong me to call amazon. Amazon is telling to call the bank. What is going on?

Verified Support

Oct 10, 2018

HDFC Bank Customer Care's response Dear Customer,

We request you to write to [protected]@hdfcbank.com mentioning below details, to enable us to check and assist you further. - Loan account number - Merchant's mail confirmation stating the amount is refunded/reversed. Kindly mention the reference ID TTU[protected] in the subject line.

-Manoj
HDFC Bank Customer Assistance