[Resolved]  HDFC Bank — debited money from hdfc bank credit card

Address:Pune, Maharashtra, 411014

Regarding the failed transactions of rs.5, 000.00 on 27-sep-2017 and rs.5, 000.00 on 28-sep-2017 (2 transactions failed10000rs) at payzapp wallet load.

I got the mail and proof of translation details from hdfc payzapp application team.

Please read the trail mail.

Payzapp was refunded amount each 5000rs (2 transactions 10000rs),
But hdfc bank credit card did not reflected 10000rs. Please check the 28-sep-2017 on wards.
Please show me the proof of refund 10000rs in hdfc credit card for below failed transactions :

Card number : [protected]
Name : laxman rayilla.

Date : 27-sep-2017
Register mobile number :[protected]
Rrn number :[protected]

Date : 28-sep-2017
Register mobile number :[protected]
Rrn number :[protected].

Please provide me how many time pazapp claimed amount against 27-sep-2017 and 28-sep-2017 trasactions in
Hdfc credit card.
Hdfc bank credit card people are saying that you (Payzapp) are claiming amount multiple times for same (27-sep-2017 and on 28-sep-2017 dates) transaction.
Hi team,

1. Issue

I did not get the failed transation amount which i have done by payzapp.

Please find the attachment.

2. Issue

15000rs (Each 5000rs) 3 time with out my knowledge you debited from my account please provide me thetransaction details with detail information.

Again you hdfc bank creadit card people are

Debited 5000rs 1-feb-2018 (Debited with out my knowledge because card went to over limit)
Debited 5000rs 26-feb-2018 (Debited with out my knowledge because card went to over limit)
Debited 5000rs 28-mar-2018 (Debited with out my knowledge because card went to over limit)

Please provide the above transaction details 15000rs/ you debited. It is very urgent provide the all the information.

Thanks & regards,
Laxman rayilla
[protected]

On fri, apr 6, 2018 at 5:43 pm, laxman rayilla wrote:

Hi team,

1. Issue

I did not get the failed transation amount which i have done by payzapp.

Please find the attachment.

2. Issue

15000rs (Each 5000rs) 3 time with out my knowledge you debited from my account please provide me thetransaction details with detail information.

Again you hdfc bank creadit card people are

Debited 5000rs 1-feb-2018 (Debited with out my knowledge because card went to over limit)
Debited 5000rs 26-feb-2018 (Debited with out my knowledge because card went to over limit)
Debited 5000rs 28-mar-2018 (Debited with out my knowledge because card went to over limit)
.

If you need any information please contact me my number is [protected].

Please resolve my issue asap. Already completed 8 months it is too much.

Do the needful.
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Jun 28, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 22, 2018
HDFC Bank Customer Care's response
Dear Customer,

Please share the last four digits of your credit card number, registered mobile number and e-mail id, to enable us to resolve the issue. You may send the details to: [protected]@hdfcbank.com Thank you.

-Manoj
HDFC Bank Customer Assistance
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