[Resolved] HDFC Bank — deducted 900 as hegic-crdt shild

Maruti Kumar Mondal

from Baharampur, West Bengal

Address:	Mumbai City, Maharashtra
Website:	www.hdfcbank.com

Dear Sir,
My name is Maruti Kumar Mondal. Recently I applied for an HDFC credit card. Luckily, I got the card after eligibility check. Two days after the activation, ₹900.00 got deducted from my card for "hegic-crdt shld & fl cvr".

I did not opt for any of the credit shield policies or health or life insurance in first place. I don't know why hdfc being such a reputed organisation cross sell these insurance products in this unauthorized manner.

I requested for policy cancellation after talking to customer care. They said policy amount of ₹900.00 will be refunded but not yet done.

So, I would like to request you to take necessary steps to cancel the HEGIC-CRDT SHILD Coverage and refund the amount to my credit limit. I am not at all interested in this type of policies or Coverages.

Yours faithfully,
Maruti Kumar Mondal
Mobile no. [protected]

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Jun 25, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 25, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance