[Resolved]  HDFC Bank — deduction amount

Address:rs pura jammu, jammu, Jammu, Jammu and Kashmir, 181102

Dear sir/madam
The following are the transactions that happened without my knowledge they deducted for two months on same day. If previously informed or deducted i would have been cautious. They deducted amount from my jandhan yojna account zero balance account for january and february 2019 on same day (See image below), how could you do that without informing and improper deduction method? Kindly resolve the issue asap.

Attached below are the details.

Customer Id: 67932971
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Apr 15, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 11, 2019
HDFC Bank Customer Care's response
Dear Customer,

Your employer details are not updated on our records. The special facilities offered on the Salary Account is pursuant to the arrangement between the employer / company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank. In case of change in employment, you can continue with the same account provided the new employer has an arrangement with the bank for the corporate salary account programme. In case an arrangement exists, we request you to visit the nearest branch along with a letter or an e-mail received from the official Corporate email ID. The letter / e-mail should have your complete name and account number and state that you have joined the corporate. Our branch official will assist you suitably. Kindly visit the following URL to access information for the complete address and contact details of our Branches. https://bit.ly/2Hqff0y For further assistance you may write to us [protected]@hdfcbank.com.

-Zubin
HDFC Bank Customer Assistance
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