[Resolved] Hdfc Bank — deduction of amb charges from my account - post confirmation of waiver

 
1 Review
4/116 West Street, Kulayankarisal, Thoothukudi, Tamil Nadu, India
 Rajesh Thangadurai on Apr 20, 2019
I have a nri account with hdfc bank. I didn’t use the account for around 5 months so the bank applied amb charges around 3500 rupees. Recently i decided to use the account and contacted hdfc customer care and tuticorin hdfc branch manager and asked them to waive off the charges. Branch manager (Shri ganesh) agreed to waive off the charges and asked me to maintain minimum balance in the a/c and give confirmation of maintaining amb.
I transferred around 30, 000k into my account immediately and asked them to waive of the charges.
They waived off the charges on that day but after one week they deducted around 45000 rupees from my account for not maintaining amb charges. I feel cheated, i transferred the amount based on the confirmation email from branch manager.
My request number is mumc[protected]. I need my money back. I don’t think customer care and branch manager will help. Kindly help here.
Complaint marked as Resolved May 25, 2019

Complaint Status


[Apr 20, 2019] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response, Apr 22, 2019
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

-Nadia
Customer Assistance.
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    53%
    Complaints
    18867
    Pending
    2506
    Resolved
    9354
    phone
    +91 22 6160 6161
    +91 22 2498 8484
    location
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    Hdfc Bank - deduction of amb charges from my account - post confirmation of waiver