[Resolved] HDFC Bank — deduction of amount | |||
Hello, I m akash deep, customer of hdfc bank. I have my account in hdfc sandila branch. On 06/062018 timing 01:43 I paid entrance examination fee of king george medical college. But somehow transaction got failed and i got notification that fee was nt submitted as my transaction was declined. Yet at same time i recieved this sms. { thanks for paying rs.2, 011.80 from a/c xxxx5635 to ebskinggeorgesmedica via netbanking.} As my trasaction was declined so why amount got deducted n still its nt have been refunded. Please look into my case and refund my money as soon as possible. Thanking you. Was this information helpful? | |||
Jul 27, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jun 12, 2018 HDFC Bank Customer Care's response Dear Customer, We understand that you have also raised your concerns at HDFC Bank Support vide Reference Number[protected] and they had addressed your concern through E- Mail dated June 11, 2018 05:50 PM. If merchant claims non receipt of the payment, please share the mail confirmation received from merchant stating non receipt of payment with regard to the disputed transaction for us to investigate further on [protected]@hdfcbank.com -Manoj HDFC Bank Customer Assistance | |||
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Till date i haven't recieved any information regarding this.
Therefore, i kindly request you help me in my refund as soon as possible ..