[Resolved] Hdfc Bank — deduction of money

 
1 Review
Delhi, New Delhi District, Delhi, India
 gurmeet Pathania on Feb 12, 2019
What the hell is going on. I have salary account in hdfc from last 3 years.in 3 years no amount is deducted from my account. But last night you guyzz deduct rupees 590 from my account. And you never inform that. I need my money back. Asap. Otherwise i will take serious action against hdfc. My name is gurmeet pathania and my number is [protected]. Just give me my money.
Complaint marked as Resolved Mar 19, 2019

Complaint Status


[Feb 12, 2019] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response, Feb 14, 2019
Dear Customer,

In terms of Clearing guidelines, issued by RBI, the clear funds balance available in the account at the beginning of the day would be considered for the purpose of ECS(s) received in clearing. We note that in your said account, the clear funds balance at the time of presentation of the said ECS(s), was not sufficient to cover the ECS(s) received in clearing. Therefore the ECS(s) was returned due to insufficient funds and the corresponding charges for ECS(s) dishonor were levied to your account. Kindly note that these charges attract GST as applicable. We advise you to maintain sufficient clear funds balance in the account in the future, at the time of issuance of the ECS(s), to avoid the ECS(s) return charges being levied to your account. Please feel free to write to us at: [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

-Zubin
HDFC Bank Customer Assistance
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    55%
    Complaints
    16642
    Pending
    1761
    Resolved
    8640
    phone
    +91 22 6160 6161
    +91 22 2498 8484
    location
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    Hdfc Bank - deduction of money