[Resolved] HDFC Bank — deduction of money

gurmeet Pathania

from Pune, Maharashtra

Address:

New Delhi, Delhi, 110062

What the hell is going on. I have salary account in hdfc from last 3 years.in 3 years no amount is deducted from my account. But last night you guyzz deduct rupees 590 from my account. And you never inform that. I need my money back. Asap. Otherwise i will take serious action against hdfc. My name is gurmeet pathania and my number is [protected]. Just give me my money.

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Mar 19, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2019

HDFC Bank Customer Care's response Dear Customer,

In terms of Clearing guidelines, issued by RBI, the clear funds balance available in the account at the beginning of the day would be considered for the purpose of ECS(s) received in clearing. We note that in your said account, the clear funds balance at the time of presentation of the said ECS(s), was not sufficient to cover the ECS(s) received in clearing. Therefore the ECS(s) was returned due to insufficient funds and the corresponding charges for ECS(s) dishonor were levied to your account. Kindly note that these charges attract GST as applicable. We advise you to maintain sufficient clear funds balance in the account in the future, at the time of issuance of the ECS(s), to avoid the ECS(s) return charges being levied to your account. Please feel free to write to us at: [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

-Zubin
HDFC Bank Customer Assistance