HDFC Bank — Deduction of so called "program management fee"

3 of my a/c have been charged 114.50 rs.

Pathetic strategy you give tag of preferred customer and start charging us.

Dear HDFC bank - I see you have mentioned about a host of exclusive privilege offered and hence charging 114.5 as program management fee quarterly (458 yearly).

As a classic salary account holder, i have read about the privileges and did approach the bank for issuing a locker to me. A request was duly taken and an entry created in a log book. I was told that i am in queue and shall be contacted as soon as the next set of lockers are available. However i kept on hearing about the queue whenever i inquired about the status. On hearing about the dedicated relationship manager, i did reach out to him and learned that the locker can be issued immediately if i am willing to purchase a life insurance policy where annual premium is more than 25K per year.

After waiting for 2 years and learning about the life insurance requirement for getting a locker issued, i have approached a nationalized bank and have obtained a locker facility within a months time. I have transferred my salary account to the nationalized bank and am quite impressed on how customer friendly they are these days.

As you have started charging 458 yearly for the dedicated services I shall visit the branch early next week and shall request for closing my account.

Thank you for all your support and services.
All the best,
George

Customer care

HDFC customer care disconnect my call & not registered my complain despite asking many time & they refused to give me complain no.

Mr Manoj/HDFC Bank

I did not ask for any preferential service, I need the basic services which all bank provide.
Kindly change my account back to the way it was.


Thank you,
Ujwal Anil Mahule/Kavita Ujwal Mahule

how can we pay the pending EMI's of hotlisted credit card

Please explain the procedure to pay the pending EMI of hot listed credit card.I have registered the credit card in my hdfc net banking .

twice amount deducted without any prior notice

From my account twice Rs 112.36 has been deducted without any prior notice. My name is rajeev & contact number is [protected]

Dear HDFC Customer Care,

Please don't just copy paste your reply to everyone. We want to know if this was going to happen than why didn't your bank notified any of there customer about it so that poor people can close there account before that deduction. We people deposit our money in bank to save it and get interest not to pay you for your convenience. While opening account you don't mention any such terms and conditions. If is to be done than you should apply these only to your new customers not your old valuable customers. We want our valuable money back. there is a value of every amount in our life. You won't understand its value. Other banks are not deducting any such amount only HDFC is deducting means its against Government law. You cannot deduct about money of your trusted customers. We need proper reply. PLEASE DONT REPLY ME WITH YOUR COPY PASTE THING.

The best thing to do is to close the accounts with this UNETHICAL bank. We should hit them where it hurts, byclosing our accounts. I have maintained a very big balance on an average for more than 3 years, and they are charging me this fee WITHOUT my consent. I am going to close my account. When I close my account and take all my money out, HDFC will lose 50 times more than the fees they are charging me. WHAT a PATHETIC bank!

Hi HDFC robbers gang,

Why are you robbing our hard earned money in the name of "program management fee". My customer Id is: 54560814 and 105 rs/- has been debited on 14 July 2016. Please waive off this amount at the earliest. I request all hdfc customer to close HDFC bank account and open their account in other banks which are offering better interest rates and also not looting like HDFC bank in the name of program management fee. Let's get United and raise a legal notice to HDFC bank against this fraud to Their customers.

Dear Customer,
HDFC Premier Banking Programme is committed to provide quality experience to our customers. As a privileged customer, you are entitled to a host of exclusive privileges like discount on locker charges, preferential pricing on loans and cards, dedicated Relationship Manager, unlimited free usage of domestic ATMs and many others.
A nominal charge of Rs. 100.00 plus taxes per quarter, per customer is being introduced as a Programme Management Fee, for Savings and Current Account holders which is applicable from Jan'16 and will be levied to your account in Mar'16. Kindly provide us your account details or registered contact details so that we can reach out to you. Alternately you can write to us at [protected]@hdfcbank.com or contact your Relationship manager for any more information on the same.

-Natasha
HDFC Bank Assistance

Hi HDFC team,

I don't need any premier services you referred in the response And not using it and have no plan to avail this in future. I will request you to refund the charges you deducted without informing me about this. I want to close my account and will also send a legal notice for doing this fraud and you have to compensate me for such inconvenience caused.

Regards,
Parvinder

My account is debited for Program Management Fee. HDFC Customer care person said that it is third party deducting and i contact the third party. Bunch of lies from HDFC. Pathetic. I will close the account. HDFC is Top Indian Bank for Unfair practices. No other bank does it. HDFC SCAM.

HDFC Bank has deducted Rs 114.50 from my saving a/c as Programm management fees on 28-Mar-2016.

And Rs 115 on 18-July-2016 .

It is totally fraud from bank.
we are putting to save our small money and Bank is deducting hidden charges.
It is surprising without any intimation money is debited.

It is banks way to make profit from customers.
Please refund my money.

HDFC Bank has deducted Rs 115/- from my saving a/c as Program management fees on 15-oct-2016.It is surprising without any intimation money is debited.Without consent how Bank can deduct the amount.
What is Program management service ?
Pl refund my money.

Prerna Singh

does anyone sent any query to RBI on why a bank can charge such fee even to yr child or yr parent account.. who given them permission . they are thief..

HDFC bank has deducted RS 114.5 on 28-March-2016 from my savings a/c towards Program management fees.
When i contacted Relationship manager he promised it will be reversed within few days. However i did not get that money back. To my shock again on 15-Oct-2016 another Rs 115 has been deducted towards Program management fees. Its been almost more than two months since my RM called me. Please credit my amount ASAP. I was not at all informed earlier about this via phone call.

Dear HDFC Bank,

Rs.115 was deducted my hdfc bank savings account a week ago as program management fee. I was never informed about this fee when privilege membership was offered. This is very unfortunate that customers are tricked with a free upgrade and taking money from them after three months without any notice.

I have no need for services offered to privilege members. Hence, I would like to continue with ordinary account and have the fees returned back.

I dont understand why REPUTED banks do this and erode their long earned TRUST.

Better to stick to govt. banks. I have an account with SBT and I have never had this kind of "cheating " experience.

Ask the bank to reverse the charges or tell them you are going to close the account.
That is what I am going to do.
I think all the customers should take this action.
Next time, the bank will think twice before levying such charges.

Once again, I dont understand why REPUTED banks do this and erode their long earned TRUST.

This so-called Programme Management Fee is amounting to fraud.

This so-called exclusive privileges like discount on locker charges, preferential pricing on loans and cards, dedicated Relationship Manager, unlimited free usage of domestic ATMs and many others are completely false. Others banks are offering similar services or even better for no extra fees.

HDFC has to reverse everyone's so-called Programme Management Fee.

hdfc is a useless bank. Their customer services are poor and on top of that their charges are exorbitant.
Now they have also started adding stealth charges like one people have described above.