[Resolved]  HDFC Bank — Delivery of credit card

Address:New Delhi, Delhi, 110030

Hello... i have applied for the credit card around 25 days back...i have the msg of OTP on my moblie as well..but whr d hell is card... 2 days back i received a call from blue dart and i was out of station that tym... and whn im calling them now call is not connecting since its a landline number...and u guys havent even provided the waybill no/reference no of blue dart so that atleast one can track the status of the same and whn i use to call ur customre care they say that card has not been dispatched ...just tell me one thing if card is not dispatched from ur end how came blue dart guy called...the services of HDFC are pathetic...and ur customer care agents... do they actually know that what is supposed to be told to any customer...I just want my credit card status and the waybill no/ref no of blue dart...
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Sep 26, 2018
Complaint marked as Resolved 
Verified Support
Aug 22, 2018
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please share the Application No. with your contact details on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

Dear Customer,

I would request you to email us at [protected]@hdfcbank.com along with your card application details, contact details and your concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

-Bejoy
HDFC Bank Customer Assistance
What is the average time taken for approval of credit card application. It's been 15days passed away and there's no update of application status. Kindly share hie details of this App no - 18H[protected]S3 please update status to mobile no [protected] which was provided in application.

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